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  1. #1
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    refunded, closed case, no license.

    I basically attempted to refund an iniuria sub as it was not injecting, later realising that it was my mistake. I closed the case and my subscription has been taken away still. Is there any way I can get my sub back? (cs2)

  2. #2
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    forgot to mention, I have not got any money back from the refund.

  3. #3
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    Quote Originally Posted by csalb View Post
    I basically attempted to refund an iniuria sub as it was not injecting, later realising that it was my mistake. I closed the case and my subscription has been taken away still. Is there any way I can get my sub back? (cs2)
    Hi csalb
    Based in your connection logs your account its not legible for a refound.

    You have already:
    Downloaded the loader
    Extracted the zip file
    Loged in with your credentials
    Selected the framework full and requested our server with the process of sending Iniuria CS:2 subscription access to your router and pc.
    All process have ran successfully

    Due to the Terms of Service and the legal contract that binds Iniuria.us as a registered company to customers and their products, the contract that you have already read, signed and accepted before purchasing does not allow us to send a refound based on the e-commerce laws inforced by the German government.
    Attempting to perform a chargeback will result on a TOS termination and the payment wall company will be informed for them to proceed with legal actions.
    If an issue was found by the user in question (User: csalb (id: 273645)) while attempting to use our software, support will be provided untill the issue is fixed and time will be added to the customer's contract as it estipulated by previous named auditory.

    Once paypal re sends us the money (May take up to 3 business days) you will regain access to the remaining days of the subscription

    Regards, K

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  5. #4
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    By my understandings, once you get the money from PayPal, I will get my access back?

  6. #5
    Moderator Kraazor's Avatar
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    Quote Originally Posted by csalb View Post
    By my understandings, once you get the money from PayPal, I will get my access back?
    That's correct and as I said on the previous message it may take up to 3 business days so you should be regaining access to your subscrition between Friday 28/06 or Monday 1/07 (Paypal does not work during weekends)

  7. #6
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    I may be wrong. But I believe you should have received the money from PayPal as it is no longer pending.

  8. #7
    Moderator Kraazor's Avatar
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    Quote Originally Posted by csalb View Post
    I may be wrong. But I believe you should have received the money from PayPal as it is no longer pending.
    As I said, paypal usually takes 3 days to RE-send us the money.
    Once we get the money linked to your paypal the subbot will automatically activate your subscription.

  9. #8
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    28th, still no sub, seems a bit weird how money takes this long to re-send.

  10. #9
    Moderator Kraazor's Avatar
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    Quote Originally Posted by csalb View Post
    28th, still no sub, seems a bit weird how money takes this long to re-send.
    Quote Originally Posted by Kraazor View Post
    you should be regaining access to your subscrition between Friday 28/06 or Monday 1/07 (Paypal does not work during weekends)
    if by monday you do not have your subscription active please answer again in this thread!

    Regards, K

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  12. #10
    Moderator Kraazor's Avatar
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    User regained access to subscription

    Regards, K.
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